Clinica Pharmacy Information
During your appointment, your Clinica Family Health & Wellness care provider wrote you a prescription. Now what?
Your health team wants to make it as easy as possible for you to get the medications you need. If you have a pharmacy that you regularly use, we can send your prescription there. Or if you are uninsured or have Medicaid, you can use one of Clinica’s pharmacies to get your medication.
NEW! To make picking up your prescriptions more convenient, you can now sign up for text messages that will let you know when your medication is ready. Ask a Clinica pharmacy representative how to sign up for these texts.
What Medications Do Clinica Pharmacies Stock?
Clinica pharmacies have most prescription medications. We also stock some over-the-counter medications and diabetic supplies for patient convenience. However, we do not carry controlled substances such as narcotics (pain medications) or stimulants (for attention deficit disorders). These prescriptions must be filled at an outside pharmacy.
Who Can Use Clinica’s Pharmacies?
Patients with Medicaid or those on our self-pay plan can utilize our pharmacies.
*Please note, you must be currently enrolled as a Clinica medical patient in order to use our pharmacy services.
I Have Refills Left, How Do I Refill My Prescription?
If you use an outside pharmacy:
Call the pharmacy phone number on the label of your prescription when you have 3 days left of your medication. Example – if you pick-up your medication at a Walgreen’s Pharmacy, call the Walgreen’s pharmacy to request your refill.
Know the name, strength, and prescription number of your medication.
If you use a Clinica pharmacy:
Call the Clinica pharmacy refill line (720) 207-0150 when you have 3-5 days left of your medication. Calling ahead prevents delays in refills and long waits at the pharmacy. Know the name, strength, and the number on your prescription.
If you are using the automated system, enter all of the numbers before and after the “RX#”
If you need to speak with the pharmacy staff, follow the phone prompts. If the pharmacy is busy, staff might not be able to answer the phone. Please leave a message and you will receive a call-back.
Most refills will be ready within 72 hours. If a prescription is not picked-up within 14 days, it will be canceled.
Do I Need a Refill or Renewal?
These terms can be confusing. Prescriptions for chronic or long-term conditions (diabetes, depression, etc.) can be written for up to 12 months of medicine. Oral contraceptives can also be prescribed for 12 months. Each month when you need more, you are refilling your medication. You can request a refill by calling our pharmacy refill number at (720) 207-0150.
Once that 12-month period is up, you will be out of refills and will need to renew your prescription. You will need to make an appointment with your primary care provider to renew your prescription. Your provider wants to make sure the medication is working, is still necessary and is not causing harmful side effects. The label on your medication will tell you how many refills you have left and when your prescription will expire (see example below). You can also ask the pharmacy staff. When you only have one refill left, make an appointment for a prescription renewal visit. You can do that by calling (303) 650-4460 or going online at www.clinica.org/my-appointments.
What Other Services Do Clinica Pharmacies Provide?
You can stop by a Clinica pharmacy for:
Patient consultations. If you have questions about your prescriptions or how to get a refill, you can ask a pharmacy staff member.
Medication take-back. Our Pecos pharmacy can take back medications that you no longer need or that have expired. More information is available from pharmacy staff.
Pharmacy Hours and Locations
Clinica has three full-service pharmacies with a pharmacist on staff to answer your questions and fill your prescriptions while you wait. Our full-service pharmacies are located at our People’s Clinic in Boulder, our Thornton Clinic in Thornton, and our Pecos clinic in north Denver.
Pecos Clinic Pharmacy
1701 W. 72nd Ave., Denver, CO
People’s Clinic Pharmacy
2525 13th St., Boulder, CO
Thornton Clinic Pharmacy
8990 N. Washington St., Thornton, CO
All pharmacies have the same hours of operation.
Day | Open | Closed for Lunch | Closes |
---|---|---|---|
Monday | 8:30am | Noon – 1pm | 4:30pm |
Tuesday | 8:30am | Noon – 1pm | 4:30pm |
Wednesday | 8:30am | Noon – 1pm | 4:30pm |
Thursday | 8:30am | Noon – 1pm | 4:30pm |
Friday | 8:30am | Noon – 1pm | 4:30pm |
Saturday | Closed | Closed | |
Sunday | Closed | Closed |
IMPORTANT NOTICE:
Medication Price Increase
A change in federal policy will result in an increase to the price of insulin, some inhalers, and other prescription medications available to Clinica patients. Beginning on July 1, 2024, the cost of certain medications will go up. Patients on Clinica’s pharmacy discount program will be impacted most by higher out-of-pocket costs. Additionally, Clinica might struggle to keep some medications in stock. Please click the link below for more information about the price increase.